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Insights
AI-powered insights to improve user experience and boost key metrics
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Cart abandonment rateRevenue per sessionAdd to cart rateZero result searchesProduct
| Insight | Severity | Histogram |
|---|---|---|
Users abandoning cart when promo code fails to apply Promo codes returning 'invalid' errors. Session replays show users trying multiple times before leaving. Cart abandonment rateRevenue per session | high | |
Size chart not opening on product pages Users clicking size chart button multiple times with no response. Replays show rage clicking before exiting. Add to cart rateRevenue per session | critical |
UX
| Insight | Severity | Histogram |
|---|---|---|
Mobile keyboard covering checkout button Place Order button hidden behind keyboard on mobile. Cart abandonment rateRevenue per session | critical | |
Users searching for 'sneakers' get zero results Common search terms like 'sneakers', 'trainers', or 'tennis shoes' return no results. Catalog only uses 'athletic footwear'. Zero result searchesAdd to cart rateRevenue per session | high |
Engineering
| Insight | Severity | Histogram |
|---|---|---|
Payment page taking 8+ seconds to load Blank white screen during payment page load. Cart abandonment rateRevenue per session | critical |