Session Replays
SESSIONS |
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TataCliq Smartphone Search: Samsung intent, accessory-heavy resultsUser landed on TataCliq smartphone category, typed “samsung”, results populated primarily with chargers, adapters, earphones and memory cards. The user scrolled extensively without clicking any product or adding to bag. searchno-conversionextensive-scrollingbrand-loyalwindow-shopper 1mo ago •42s•Guest |
Tata CLiQ Gadgets browse → Gaming Mouse; search for 'laptop' surfaces bags/backpacksUser landed on Tata CLiQ, explored the Gadgets mega menu, opened the Gadgets PLP, filtered to Gaming → Mouse (saw a very small assortment), then used the global search for 'laptop'. Autocomplete and results skewed to fashion/laptop backpacks and a Gadget Fest landing, with no clear path to actual laptops. No product clicks or add-to-bag actions occurred. multi-queryfilter-usageno-conversionexploration-drivendecision-hesitant 1mo ago •37s•Guest |
TataCliq ANC Headphones: Price filtering used, no PDP engagementUser landed on Tata CLiQ, searched for “anc head phones”, explored the results page, applied price filters (₹5,001–₹10,000, then also ₹10,001–₹20,000), scrolled through products, but did not click into any product detail or add to bag. price-filteringno-conversionprice-conscious 1mo ago •37s•Guest |
TataCliq Wearables browse: Fitness Tracker + ₹10–20k filters, no PDP clickUser landed on Tata CLiQ, navigated via Gadgets to Wearable Devices, applied Product Type = Fitness Tracker and Price = ₹10,001–₹20,000, scrolled extensively through listings (Samsung and Fitbit dominated), but did not open any product detail or add to bag. category-browseprice-filteringno-conversionbudget-conscious 1mo ago •52s•Guest |
Tata CLiQ: 'Tablet' intent derailed by 'table' suggestions; user lands on Gadget Fest and scrolls without engagingUser landed on Tata CLiQ homepage, dismissed a notification offer, explored the header mega menu, then typed “tablet” in the search bar. Autocomplete mixed “table lamp/cloth” home products with some relevant tablet terms. A 'Top Products For You' panel surfaced table lamps (irrelevant). The session shifted to a ‘Gadget Fest’ landing page, where the user scrolled extensively but didn’t click any product or add to bag. relevance-mismatchextensive-scrollingeasily-frustrated 1mo ago •40s•Guest |
Tata CLiQ Bluetooth Speakers: Browsing with filter exploration, no PDP conversionUser landed on Tata CLiQ home, dismissed a subscribe pop-up, navigated via top navigation to Electronics > Speakers > Bluetooth, browsed a 146-product PLP of Bluetooth speakers (Marshall, JBL, Bang & Olufsen, etc.), scrolled extensively to the bottom, expanded multiple filters, but did not apply a filter, open a product page, or add to bag. category-browseextensive-scrollingno-conversionindecisive-shopper 1mo ago •45s•Guest |
TataCliq Gadgets CLP: Immediate ₹300 OFF notification prompt, no engagementUser landed on the TataCliq Gadgets category landing page via a marketing link. A push-notification subscription pop-up offering ₹300 OFF appeared almost immediately. No search, scroll, product clicks, or add-to-bag actions were recorded, indicating an early exit likely influenced by the interruptive overlay. early-bouncepopup-frictionpopup-averse 1mo ago •36s•Guest |
TataCliq Gaming Keyboard: successful add-to-bag after mixed results and filter zero-resultUser searched for “gaming keyboard” from the TataCliq home page, browsed a PLP that mixed keyboards and mice, explored filters (brand/type/colour), briefly hit a zero-results state, recovered to results, used Quick View, added a Zebronics gaming keyboard to the bag, opened the cart, and browsed the offers/coupons panel without applying a coupon. add-to-bagconversionquick-viewgoal-oriented 1mo ago •1m 44s•Guest |
TataCliq ANC Earphone Search: Relevant results, sort to New Arrivals, no PDP engagementUser landed on Tata CLiQ home, accepted the push-offer subscription, searched for 'anc earphone' via autocomplete, saw a relevant PLP with 57 wireless ANC earphones (mix of earbuds/neckbands), changed sort to 'New Arrivals', scrolled through products but did not open any product detail pages or add to bag. sort-usagenew-arrivals-intentno-conversionearly-adopter 1mo ago •36s•Guest |
TataCliq Power Bank Search: Used 20000mAh suggestion, narrowed by price, no PDP clicksUser landed on TataCliq, dismissed the notifications offer, searched for “power bank”, clicked the autocomplete suggestion “20000mah”, saw 13 relevant results, then applied the ₹0–₹1,000 price filter (results shrank to 4 OneLife SKUs). The user did not open any product detail page or add to bag, and ended the session. price-filteringno-conversionautocomplete-usagebudget-shopper 1mo ago •44s•Guest |
Minimal session: DOMContentLoaded only, no navigation or interactionsThe replay contains a single DomContentLoaded event and ends immediately. No navigations, searches, product views, or cart actions were captured, so product relevance and conversion cannot be evaluated for this session. immediate-bounceunengaged 1mo ago •0s•Guest |
TataCliq Smart Home: Search for 'smart home' leads to zero resultsUser landed on the Smart Home electronics category page, typed “smart home” in the header search, got a ‘No result found’ page, scrolled briefly, and exited without interacting with products or recovery CTAs. zero-resultsfrustrated-user 1mo ago •38s•Guest |
TataCliq Office Shirts PLP: High assortment, pop-up friction, no PDP engagementUser landed on TataCliq’s Office Shirts search results (in-stock filter on), encountered and dismissed a ₹300 OFF notifications pop-up, scrolled extensively through a large product list (1514 items) largely featuring Allen Solly shirts with multiple discount/limited stock badges, clicked around tiles/filters, but did not open a product details page or add to bag. extensive-scrollingno-conversionhigh-assortmentchoice-paralyzed 1mo ago •58s•Guest |
TataCliq Office Kurta search: user widens price filters, no product clicksSession started on a TataCliq search results page for “office kurta” with an initial price constraint in the URL. The user expanded the price range stepwise (adding multiple price buckets), scrolled through a large product list (growing from 98 to 341 items), dismissed a notifications popup, but didn’t click any product or add to bag. filter-expansionprice-filteringno-conversionprice-flexible 1mo ago •46s•Guest |
TataCliq Jogging Shoes Search: Asics-heavy results, filters reduced to 1 item, no PDP engagementUser landed on Tata CLiQ, searched for 'jogging shoes' via the header search, likely selected a suggestion leading to a 'mens jogging shoes' PLP that showed 10 Asics items. User experimented with price range and then narrowed Product Type to 'Sports Shoes', which collapsed the results to a single item. No product detail page was opened and nothing was added to bag. filter-usageno-conversionfitness-focused 1mo ago •33s•Guest |